(Last updated: July 23, 2018)
Personal Information: Our Sites and Tools provide advertisers, agencies and businesses with various services related to internet marketing, pay per click ad campaigns, search engine optimization and other marketing services and software. Our Sites provide both free and purchased or licensed Tools to help users improve their business and marketing experience. On some pages of our Sites or within our tools, you may be able to request information, subscribe to mailing lists, collaborate, provide feedback, submit information or register for events or Tools, or ask our experts for advice on how to improve your website or marketing campaigns. In order for us to provide these services and insure authorized access, we may collect your e-mail address, user IDs, passwords, credit card and billing information, product serial numbers and control codes, account numbers, as well as contact information, including but not limited to your name, company, address, and phone number.
We may also use a third party to host our Sites, including our online data collection forms. This third party provider has access to the user information for purposes such as maintaining our Sites.
Aggregate Information: Aggregate information is data and statistics we collect about a group or category of products, services or users, from which individual user identities have been removed. We collect aggregate information about you and your use of our services and combine it with information about how others use the same service. Such aggregate information includes, without limitation, site traffic, page views, and impressions. This information may be correlated to you for our internal use only. However, we may collect, compile, store, publish, promote, sell, or otherwise disclose or use any and all aggregate information (i.e., information that does not personally identify you).
Log Files and IP Addresses: Every time you use or access our website or use our tools, such as requesting or downloading a file, NetElixir may store data about these events and your IP address and host name in a log file. We may use this information to analyze trends, administer or Sites, monitor usage of our Tools, and gather demographic information for other business purposes. When you access or leave our Sites using a hyperlink, we may receive the URL from prior or subsequently visited website. We may also receive the IP address of your computer or proxy server used to access our Sites, your operating system, the type of browser you used, the type of device you use, your mobile device carrier or your ISP.
Usage Information: We may from time to time collect information regarding your usage of our free software tools to help you better use the tools and gain insights into your marketing efforts. This information is used strictly to communicate with you and improve our tools.
Location Information: When you use a location-enabled device, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We also use various tools to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
We use personal information internally to provide our Tools and other offerings to uses, communicate with and serve our users and to enhance and extend our relationship with our users. More specifically, we use personal information for the purposes for which it was collected (such as to register you for, provide you with, and bill you for our tools and services or to provide advice through features such as "Ask the Expert"), to anticipate and resolve problems with our Sites, to respond to customer support inquiries, and to send you periodic e-mails or newsletters, and for our own internal operations (including internal analysis as described below). You should review the following section to understand when we disclose personal information to third parties.
Except as set forth in this privacy statement, we do not disclose, sell, rent, loan, trade or lease any personally identifying information collected at our Sites to any third party. We will disclose personal information in the following circumstances:
Internal Analysis and Operations: We may use and disclose information about you for our own internal statistical, design or operational purposes, such as to estimate our audience size, measure aggregate traffic patterns, and understand demographic, user interest, purchasing and other trends among our users and to improve our products. We may outsource these tasks and disclose personal information about you to third parties, provided the use and disclosure of your personal information by these third parties are restricted to performance of such tasks. We may also share personal information with third-party vendors who assist us in performing internal functions necessary to operate our business. We require our third party vendors to keep such information confidential and to only use the information for the purpose it was provided.
Transaction Processing: We may disclose personal information to third parties as necessary to perform services or to process transactions for you, such as credit card processing. We or our service providers may contact you to complete the transactions you have requested by any methods available including via e-mail, telephone, regular mail or other means.
Protection of NetElixir and Others: We may disclose personal information when we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this privacy statement or our other policies or agreements; to protect our or our users' rights, property or safety; or to protect our users from fraudulent, abusive, or unlawful use of, our Sites.
Business Transfers: In addition, information about users of our Sites, including personally identifiable information provided to us by our users, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personally identifiable information could be transferred to third parties as one of the business assets of the company.
You can request to delete your Personally Information from our systems by sending an email request to firstname.lastname@example.org from your registered email address. The information will be deleted from our systems within 5 business days.
Please be aware that we may provide links to third-party Web sites from our Sites as a service to our users and we are not responsible for the content or information collection practices of those sites. We have no ability to control the privacy and data collection practices of such sites and the privacy policies of such sites may differ from that of our sites. Therefore, we encourage you to review and understand the privacy policies of such sites before providing them with any information.
We use reasonable security measures to store and maintain personally identifying information to protect it from loss, misuse, alternation or destruction by any unauthorized party while it is under our control including password protection and SSL encryption for exchange of sensitive data between your web browser and our Sites or Tools. We also periodically monitor our system for possible vulnerabilities and attacks. Please be aware that the Internet is not a 100% secure environment and we cannot ensure or warrant the security of information that you submit through our Sites or using our Tools will not be accessed, disclosed, altered or destroyed in breach of our security protections. Note that it is your responsibility to protect the security and integrity of your account details, including user name and passwords. Also note that emails, instant messaging and similar communications with NetElixir are not encrypted and you should exercise caution in communicating confidential information through these means.
We do not intend, and our Sites and Tools are not designed, to collect personal information from children under the age of 16. If you are under 16 years old, you should not register for our Tools or otherwise provide information on our Sites. By accessing our Sites or using our Tools, you are legally acknowledging that you are over the age of 18 or are an emancipated minor.
California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once per the calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. To obtain this information from us, please send us an email with "Request for California Privacy Information" as the subject of your message, and we will send you a reply e-mail containing the requested information. Not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.
NetElixir gives users the following options for accessing, changing and deleting personal information previously provided, or opting out of receiving communications from us:
Email us at email@example.com; or
Call us at the following telephone number: (609) 356-5112
If you have any questions about this privacy statement, the practices of our Sites, or your dealings with our Sites, please contact us at the following address or email us at: firstname.lastname@example.org
NetElixir Customer Support
3 Independence Way, Suite #203,
Princeton, NJ 08540 USA,